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Premiere Elements 2019 video editor does not play anymore

New Here ,
Oct 03, 2022 Oct 03, 2022

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Big problems in editing my video. This morning I was able to play the video so I would know where to edit the video and now 8 hrs later the program isn't allowing me to play it to do further edits. I've already restarted my laptop 4x's and unistalled to reinstalling the program and it's still not playing so I can edit my new video project 😞 I'm going on 10 hrs troubleshooting this problem. Urgent help please! 

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Audio , Crash , Freeze or hang

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Community Expert ,
Oct 03, 2022 Oct 03, 2022

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You need to provide details for anyone to help... for example, what I have...

Windows 11 Pro 64bit
I have Premiere Elements 2021 upgraded to version 2021.4
Intel i9 https://www.newegg.com/intel-core-i9-10900k-core-i9-10th-gen/p/N82E16819118122
Motherboard https://www.amazon.com/ASUS-Prime-Z490-P/dp/B07ZT3F95V/
64Gig Ram https://www.amazon.com/TEAMGROUP-3200MHz-PC4-25600-Unbuffered-Computer/dp/B086X2FYW9/
GTX 1650 https://www.amazon.com/MSI-GeForce-128-Bit-Graphics-G165D6AIC1/dp/B08GL81369/
Studio driver version 511.09 Download/Install 01-18-2022 (see below)
motherboard automatically turned integrated Intel video off when installed GTX
TEAMGROUP 512Gig SSD for Windows and programs and usual MS Office Documents files
500Gig SSD Temporary work files and output when creating new video files
1T SSD Video and sound files from camera and other sources
Tower Case https://www.amazon.com/Rosewill-Gaming-Computer-THOR-V2-W/dp/B005XUAAP2
CPU Cooler https://www.amazon.com/ARCTIC-ACFRE00052A-Freezer-Pressure-Optimised-Technology/dp/B07LGSDQC2
DVD Writer https://www.amazon.com/Lite-Internal-Drive-Optical-IHAS124-14/dp/B00ERJXTE4/
850watt https://www.newegg.com/cooler-master-mwe-gold-850-v2-mpe-8501-afaag-us-850w/p/N82E16817171180

 

What kind of video are you editing?
-hint 4k video on an underpowered computer will not play well
-HEVC https://community.adobe.com/t5/premiere-elements-discussions/import-hevc/td-p/13235249

 

IF you have nvidia...

nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe Windows programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond

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Community Expert ,
Oct 03, 2022 Oct 03, 2022

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John is asking for a lot of detail and that's good.   But none of us are going to have a computer like that!  

 

My first guess is that you are running short of disc space.  Video editors need a lot of spare space for temorary files.  My second guess is that you might be mixing footage from different sources.  How much space do you have and where did the video files come from.

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Community Expert ,
Oct 04, 2022 Oct 04, 2022

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John is asking for a lot of detail and that's good.   But none of us are going to have a computer like that!  


By @Bill Sprague

 

Nor opening all those links.

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