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Premiere elements 2020 freezes

New Here ,
Mar 30, 2020 Mar 30, 2020

My premiere elements 2020 keeps freezing.  I have 1 T of space, Windows 10.  Any help, please.

TOPICS
Crash , Freeze or hang
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Community Expert ,
Mar 30, 2020 Mar 30, 2020

Although it might not make sense, Premiere Elements can get tangled up in audio processing causing the whole thing to freeze.  Check your settings in Edit > Preferences > Audio Hardware.   Change them from what they are to something else.  "None" is often a good choice. 

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Adobe Employee ,
Mar 30, 2020 Mar 30, 2020
LATEST

Hi there,

Performance is affected because of various reasons. Could you share more details?

Does it happen with every project?

Did you try the suggestion shared by @whsprague?

Tell us more about your system details(RAM, GPU, etc).

We're here to help.

Thanks,

Shivangi

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