Premiere Elements 2020 won't load editor workspace

New Here ,
Feb 22, 2022 Feb 22, 2022

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Running Premiere Elements 2020 on a Windows 10 machine.   It used to be fine, but since I made the mistake of letting it load an update it won't work.    From the home screen, Organizer and Photo Editor seem to be fine, but selecting Video Editor gets me just a black bar with the text: "Loading Adobe Premiere Elements Editor Worspace" and a spinning wheel, which times out after a few seconds and goes no further.   Any ideas?   

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Error or problem , Freeze or hang , User interface or workspaces

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Adobe Community Professional ,
Feb 22, 2022 Feb 22, 2022

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Go to the nVidia, AMD or Intel site (whichever graphics card you have) and ensure you have the latest drivers for your GPU. More often than not, doing this rather than trusting Windows to update your drivers fixing this.

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New Here ,
Feb 24, 2022 Feb 24, 2022

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Thank you!   I loaded all the available updates and tried again - no luck.   But then tried uninstalling and reinstalling and it appears we're back in action.   Hoping it stays good!

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Adobe Community Professional ,
Feb 22, 2022 Feb 22, 2022

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If you are running windows with ransomware protection. Make sure Elements is on the allow list.

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