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Premiere Elements 2021 not started

New Here ,
Mar 22, 2021 Mar 22, 2021

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Hi, I have a problem with Premiere Elements 2021, I click twice and the program does not open. installation carried out without any problems. Can you help me fix this? I will add that I removed the program and installed it from 2 times and still the same.

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Freeze or hang

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Community Expert ,
Mar 22, 2021 Mar 22, 2021

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You need to provide details for anyone to help
Mac or Windows and exact version of the operating system
CPU brand and model and clock speed
Video adapter brand and model and driver version and amount of video ram
Number and size and type of hard drives

 

IF Windows...

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
••for Premiere Pro and MAYBE Premiere Elements use the STUDIO driver, not the GAMING driver
•••such as (MAY not be the latest) https://www.nvidia.com/en-us/drivers/results/170344/
•ATI Driver https://www.amd.com/en/support
There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

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