Premiere Elements 2021 Won't Load

[StocTec]

I purchased a download version of Premiere Elements 2021 this week.  I was able to install it. But when I try to launch it I get as far as a window that says "Loading PlayerMediaCore.pm" and then it freezes. What should I try to make it work?

Thanks

[Steve Grisetti]

This is worth a try. Otherwise, you can contact Adobe Customer Care via chat and they'll help you out.

Elements applications crash on launch

Sometimes, Photoshop Elements, Adobe Premiere Elements, and Elements Organizer cannot run on computers that have been upgraded to Windows 10. The applications crash when you launch them.

Solutions

Install Microsoft Visual C++ Redistributable for Visual Studio 2012

• Download and install Microsoft Visual C++ Redistributable for Visual Studio 2012 from the Microsoft site.

• Restart your computer.

• Launch Photoshop Elements, Adobe Premiere Elements, or Elements Organizer.

[StocTec]

Hello Steve

Thank you very much. That worked! I am all set.

Harold


[personal info deleted by mod, forum policy]