• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Premiere Elements 2023 video plays in slow motion

Community Beginner ,
Nov 25, 2023 Nov 25, 2023

Copy link to clipboard

Copied

I have 2 video files .MOV and .MP4, that play outside the elements software fine. Once I add them to the timeline of a project, the playback becomes slowed. I did time remapping to 155% and this sound can be understood but does not sound like the original audio.

 

Any steps that I can take to further address this issue?

TOPICS
Audio , Error or problem , Import , Performance

Views

94

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 25, 2023 Nov 25, 2023

Copy link to clipboard

Copied

When you use one or the other videos individually do get this issue or is it only when they are used together in the same project?

 

Where did this MP4 originate from? Open it in the free download MediaInfo. In MediaInfo, set View to Text and then copy the complete report on this file and paste it to this forum. 

 

Let's focus on only one video at a time, since the MOV will likely have some unique issues. Let's see if we can get the MP4 working first.

 

Also what operating system are you using?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 26, 2023 Nov 26, 2023

Copy link to clipboard

Copied

LATEST

Check the Audio Hardware Preferences. Default Audio Input should be set to No Input.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines