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Premiere Elements 2024 gives "incompatible display driver" error

New Here ,
Mar 29, 2024 Mar 29, 2024

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Premiere Elements 2024 is giving me an error: We have detected an incompatible display driver. To get better and faster playback performance, please update your display driver." I have an LG 4K monitor and NVIDIA GeForce GTX 1050 Ti display driver, which I updated. Elements still won't run. (Win 10/ 64-bit.) It ran a few weeks ago, but doesn't now.

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Community Expert ,
Mar 29, 2024 Mar 29, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">

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New Here ,
Mar 29, 2024 Mar 29, 2024

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Thank you. Didn't know what I was doing. I was directed here. I appreciate the advice.

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Community Expert ,
Mar 29, 2024 Mar 29, 2024

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How did you update it?

If through Windows update, it may not be updated properly.  Update it directly from the NVIDIA site.

Make sure to use a Studio driver, not a Game driver.

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New Here ,
Apr 06, 2024 Apr 06, 2024

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Yes, I did update throught the NVIDIA site and used the Studio driver. No onboard graphics either.

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Community Expert ,
Mar 29, 2024 Mar 29, 2024

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Do you have any onboard graphics?

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