• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Premiere Elements 2024 Pan and Zoom

New Here ,
Dec 10, 2023 Dec 10, 2023

Copy link to clipboard

Copied

When I select Tools/Pan and Zoom Tool the picture selected doesn't display any more.  You can see the key frames but no picture to work on.  Until I render again the picture remains black.  How do I fix being able to view the picture while working on it?

TOPICS
Error or problem , Performance

Views

196

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Dec 15, 2023 Dec 15, 2023

I don't have any saved links, or message titles to do a search, but I have read MANY messages here that say old projects should be completed in the old program, since opening an old project in a new program will 'almost always' cause problems

Votes

Translate

Translate
Community Expert ,
Dec 10, 2023 Dec 10, 2023

Copy link to clipboard

Copied

That MAY be a video driver problem

 

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
.
nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond
.
If you have a laptop you MAY also need to check for a laptop specific nVidia driver
-SOME laptops require an approved driver from the laptop company, not nVidia
.
AMD/ATI Driver https://www.amd.com/en/support
.
Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family
https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 10, 2023 Dec 10, 2023

Copy link to clipboard

Copied

Thank you, I will check it out.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 11, 2023 Dec 11, 2023

Copy link to clipboard

Copied

Did a driver update work?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 11, 2023 Dec 11, 2023

Copy link to clipboard

Copied

I was busy with things today. Hopefully can work on this tomorrow afternoon to see if my video driver needs updating.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 15, 2023 Dec 15, 2023

Copy link to clipboard

Copied

Update:  Before upgrading to version 2024 I was doing a project using version 2020.  When bringing the 2020 version project into 2024 is when I started having the issues described.  I then started a new project in 2024 and all the issues went away.  Apparently something created in 2020 isn't transferable to 2024.  I initially did a search to see if there could be compatible issues with previous version projects and didn't see any mention of this.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 15, 2023 Dec 15, 2023

Copy link to clipboard

Copied

I don't have any saved links, or message titles to do a search, but I have read MANY messages here that say old projects should be completed in the old program, since opening an old project in a new program will 'almost always' cause problems

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 15, 2023 Dec 15, 2023

Copy link to clipboard

Copied

LATEST

 John T Smith is correct.  There have been many threads about this.  It is always recommended to finish a project in the version it was started.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines