Purchased newWindows laptop to replace my W10 laptop
I was able to install my PS Elements 21 by downloading from Adobe and entering my serial number with no problem.
My PS Premiere Elements 21is not installing
Im downloading the installer but its showing progress only up to 5% and suddenly shows installation complete 100% with a red triangle and an exclamation point inside of it
When I click on the installer zip file I get a circlewith a spinning arrow that never stops
Any ideas what the problem may be??
Use a different browser and download again.
In addition to Ann's good suggestion, could you be short of HDD space?
Thanks both for your suggestion
I tried both suggestions and have plenty of space
I bought the combo ps & premiere elements but the for some reason the premiere installer goes fcannot cannot om 5% to 100% and cannot install install is there a mirror site I can downoad from?
FWIW I was able to downloadPremel 22 with no problem up to the point where I was asked to ender the serial number
I'm confused. You wrote, "When I click on the installer zip...." Can you try extracting the contents of the zip and run that? And where did you "download from Adobe"? Was it from your account record?
I then proceed to open the file and I get to the point where it starts downloading up to 5% and then suddenly shows 100% and the installation complete window (below) comes on the screen
There is another thread in the Photoshop Elements forum on the same "Error Code: 199" topic.
Have you tried running Premiere Elements directly from the .exe file?
My word processing software opened with a message that Java Runtime Environment JRE was needed to run the program. I had always ignored it, because the word processor worked fine.
I tried all suggestions you had recommended so I downloaded the JRE. Bingo it solve my problem!!!