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premiere elements sign in error (macOS)

New Here ,
Jul 25, 2023 Jul 25, 2023

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Hello everyone. Im having trouble getting the instal to begin in macos

(its the same in photoshop and in premiere elements). I did redownload just in case the first attempt file download was faulty. Everytime I try to instal , I double click,it asks for system manager permission, I type in my device security password, and then it gives me this sign in error message. Any idea how to solve this??Screenshot at Jul 25 16-07-59.png

 

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Community Expert ,
Jul 25, 2023 Jul 25, 2023

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Try to launch the program with the option to Run as Administrator (a right-click option).

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