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Problème menu contextuel / Context menu problem

New Here ,
Aug 12, 2020 Aug 12, 2020

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Bonjour,

Dans les albums de première elements 2020 le menu contextuel ne s'ouvre pas, impossible de supprimer, editer, renomer.

J'ai désinstallé et réinstallé première elements et le problème persiste.

merci de l'aide

 

Hello,

In the albums of premier elements 2020 the context menu does not open, impossible to delete, edit, rename.

I uninstalled and reinstalled first elemnts and the problem persists.

thanks for the help.

.

 

TOPICS
Error or problem , User interface or workspaces

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Adobe Employee ,
Aug 12, 2020 Aug 12, 2020

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Hi there,

We're sorry for the trouble and apreciate that you tried to troubleshoot the issue before reaching out. 🙂

Are you trying to access the media album through Premiere Elements or Elements Organizer?

Has it ever worked fine?

Looking forward to your response.

Thanks,

Shivangi

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New Here ,
Aug 13, 2020 Aug 13, 2020

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Oui il a déjà fonctionné.

J'utilise organiseur sur l'interface de premiere elements ouvert

Organiseur n'à jamais fonctionné de manière autonome

merci

 

Yes it has already worked.

I use organizer on the first elements open interface

Organizer never operated on its own

thank you

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New Here ,
Aug 13, 2020 Aug 13, 2020

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Désolé, organiseur fonctionne très bien en mode autonome, le menu contextuel fonctionne très bien en mode autonome mais pas sur l'interface de premiere elements, cela est-il normal?

merci.

Sorry, organizer works fine in stand-alone mode, the context menu works fine in stand-alone mode but not on the premiere elements interface, is this normal?

thank you.

 

 

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