Problem editing GoPro Videos

Report · Sep 17, 2022

Anyone know why the thumbnail below the main screen is diagonal bars? Reminds me of old analog TV screens that were out of adjustment. The video plays OK but the editing strip down below is unusable.

Windows 11

Premier Elements 2022

GoPro 9 with Wide Angle

2704x1520 29.97 fps

Report · Sep 17, 2022

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond
If you have a laptop you MAY also need to check for a laptop specific nVidia driver
-SOME laptops require an approved driver from the laptop company, not nVidia
AMD/ATI Driver https://www.amd.com/en/support
Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family
There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

Report · Sep 17, 2022

Thanks for the suggestion, John. I updated my nVidia driver to the latest Studio version. It didn't help. One thing I should mention is I am only having trouble with yesterday's GoPro videos. I went and looked at other GoPro videos I took last month and they do not exhibit the same problem. Previous videos were filmed at 60 fps. Yesterdays were done at 30 fps. Otherwise, all other settings were the same. Makes no sense.

It's odd that Windows and GoPro Quick can play the raw videos just fine. I'll have to do more experimenting to see if it's the camera or something else. Thanks again.

Report · Sep 17, 2022

As well as FPS being different, what else is different?

Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
- a MediaInfo tutorial https://youtu.be/Ivy9ckSX1M0
- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view
- post your information IN your message, not as an attachment that someone would have to download

Report · Sep 17, 2022

I just confirmed that if the fps is set to 60, everything works OK. if I only change the fps to 30, then I get the diagonal lines. I'll run those programs you mentioned and get back to you. Thanks again.

Report · Sep 17, 2022

HERE IS THE INFO FOR THE 30 FPS VIDEO...

General
Complete name : C:\Users\ntexa\Videos\GoPro\TEST\30fps.MP4
Format : MPEG-4
Format profile : Base Media / Version 1
Codec ID : mp41 (mp41)
File size : 117 MiB
Duration : 21 s 654 ms
Overall bit rate : 45.2 Mb/s
Encoded date : UTC 2022-09-17 15:01:49
Tagged date : UTC 2022-09-17 15:01:49

Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main@L5.1@Main
Codec ID : hvc1
Codec ID/Info : High Efficiency Video Coding
Duration : 21 s 622 ms
Bit rate : 45.0 Mb/s
Width : 2 704 pixels
Height : 1 520 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 29.970 (30000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Bits/(Pixel*Frame) : 0.365
Stream size : 116 MiB (99%)
Title : GoPro H.265
Language : English
Encoded date : UTC 2022-09-17 15:01:49
Tagged date : UTC 2022-09-17 15:01:49
Color range : Full
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : hvcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 21 s 589 ms
Bit rate mode : Constant
Bit rate : 192 kb/s
Nominal bit rate : 48.0 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 499 KiB (0%)
Title : GoPro AAC
Language : English
Encoded date : UTC 2022-09-17 15:01:49
Tagged date : UTC 2022-09-17 15:01:49

Other #1
ID : 3
Type : Time code
Format : QuickTime TC
Duration : 21 s 622 ms
Bit rate mode : Constant
Frame rate : 29.970 (30000/1001) FPS
Time code of first frame : 15:31:59:04
Time code of last frame : 15:32:20:22
Time code, striped : Yes
Title : GoPro TCD
Language : English
Encoded date : UTC 2022-09-17 15:01:49
Tagged date : UTC 2022-09-17 15:01:49

Other #2
Type : meta
Duration : 21 s 654 ms
Bit rate mode : Variable
Duration_LastFrame : -368

Other #3
Type : meta
Bit rate mode : Variable
mdhd_Duration : 21622

HERE IS THE INFO FOR THE 60 FPS VIDEO...

General
Complete name : C:\Users\ntexa\Videos\GoPro\TEST\60fps.MP4
Format : MPEG-4
Format profile : Base Media / Version 1
Codec ID : mp41 (mp41)
File size : 122 MiB
Duration : 16 s 917 ms
Overall bit rate mode : Variable
Overall bit rate : 60.5 Mb/s
Encoded date : UTC 2022-09-17 15:16:58
Tagged date : UTC 2022-09-17 15:16:58

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings : CABAC / 2 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 2 frames
Format settings, GOP : M=1, N=30
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 16 s 917 ms
Bit rate mode : Variable
Bit rate : 60.0 Mb/s
Width : 2 704 pixels
Height : 1 520 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 59.940 (60000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.244
Stream size : 121 MiB (100%)
Title : GoPro AVC
Language : English
Encoded date : UTC 2022-09-17 15:16:58
Tagged date : UTC 2022-09-17 15:16:58
Color range : Limited
colour_range_Original : Full
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 16 s 896 ms
Bit rate mode : Constant
Bit rate : 192 kb/s
Nominal bit rate : 48.0 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 390 KiB (0%)
Title : GoPro AAC
Language : English
Encoded date : UTC 2022-09-17 15:16:58
Tagged date : UTC 2022-09-17 15:16:58

Other #1
ID : 3
Type : Time code
Format : QuickTime TC
Duration : 16 s 917 ms
Bit rate mode : Constant
Frame rate : 59.940 (60000/1001) FPS
Time code of first frame : 15:31:34:56
Time code of last frame : 15:31:51:51
Time code, striped : Yes
Title : GoPro TCD
Language : English
Encoded date : UTC 2022-09-17 15:16:58
Tagged date : UTC 2022-09-17 15:16:58

Other #2
Type : meta
Duration : 16 s 916 ms
Bit rate mode : Variable
Duration_LastFrame : -101

Other #3
Type : meta
Bit rate mode : Variable
mdhd_Duration : 16917

Report · Sep 17, 2022

>Format : HEVC

I have read of other problems with HEVC (I don't have that type of video, but I think the solution was to buy/install an addin... maybe from Microsoft?)

Report · Sep 17, 2022

Yeah, I've read that too. I was going to purchase the HEVC addin for Windows ($0.99) but since the Windows player and the Adobe Premier play the higher frame rate with no problem, I concluded it wasn't the problem. I may try it anyway now that there's no other clear solution. For now I'll just stick with 60 fps.

Report · Sep 17, 2022

Frame rate : 46.875 FPS (1024 SPF)

That is your issue.

Report · Sep 18, 2022

Hi Bob, Both videos display "Frame rate: 46.875 FPS (1024 SPF)." One video has the problem, the other doesn't. How is this the issue?

Report · Sep 18, 2022

How is this the issue?

By @Crooked Island Guy

Many users are having issues with VFR. Try transcoding and see if that fixes it.

Handbrake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/