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Problemas con el Adobe premiuere 2024.. (error importermpg 39)

New Here ,
Jul 07, 2024 Jul 07, 2024

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Me sale un error cuando abro premiere 2024, y el siguient es: error importermpg 39.

Me podrian decir cual es la solucion y por que sucede esto. Inclusive me salta el error y se me cierra el programa

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Community Expert ,
Jul 07, 2024 Jul 07, 2024

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assuming pre elements...

 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">

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Community Expert ,
Jul 08, 2024 Jul 08, 2024

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Can you provide more information about the computer you are using and the source of the footage?  What is the frame rate of the footage?

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