Problems with my Premiere elements 2019

New Here ,
Jan 19, 2022 Jan 19, 2022

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Hi

When i started my program this day, i only came to at box, where it stood that i have a to update my operating system or browser. I downloaded windows 11, but it still doesnt work. What should i do?

best regards

Patrik

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Adobe Community Professional ,
Jan 19, 2022 Jan 19, 2022

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It's strange that this is happening with a three year old program.

 

Do you have any Adobe Creative Cloud programs installed? Those are more likely to trigger this message.

https://helpx.adobe.com/x-productkb/global/update-operating-system-and-browser.html

 

Even still updating to Windows 11 shouldn't be necessary. At best you should just need to ensure you have all the latest Windows updates plus the latest drivers for your GPU.

 

BTW, do you still have Internet Explorer on your system? If so, dump it in favor of the Microsoft Edge browser.

 

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Adobe Community Professional ,
Jan 19, 2022 Jan 19, 2022

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Try scanning this topic.  Someone had a similar error and found a solution.

 

https://community.adobe.com/t5/photoshop-elements-discussions/i-can-t-activate-photoshop-elements-20...

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