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PS 14 neu installieren

New Here ,
Nov 28, 2022 Nov 28, 2022

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PS14 wird in meinem Account nicht mehr angezeigt. Wie kann  ich das Programm auf einem neuen Rechner installieren?

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FAQ , Tips and tricks

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Community Expert ,
Nov 28, 2022 Nov 28, 2022

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Adobe no longer posts old installation files on its site. If you have or can borrow an installation disc, you can use your serial number to install it. Otherwise, your only option is to buy a used copy or upgrade to a more current version.

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New Here ,
Feb 06, 2023 Feb 06, 2023

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Hallo, ich habe Adobe Premiere auf  meinem PC. Nun ist der PC defect und läßt sich nicht mehr starten Auf den neuen PC kann ich nur einen Freischaltung bekommen, wenn ich vorher das Programm auf den defecten PC deaktiviere , was aber jetzt nicht mehr möglich ist. Wie kann nun die Freischaltung  / Aktivierung bekommen ?

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Community Expert ,
Feb 06, 2023 Feb 06, 2023

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LATEST

When you can't properly deactivate a serial number
(this is the ONLY support Adobe still offers for old programs)
BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT
You may need to PERSIST or TRY AGAIN to find a support agent with more experience

 

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the Covid virus, so wait times are long
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
.
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
- or Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Nov 28, 2022 Nov 28, 2022

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When you purchase a download you should always make an external copy

 

That is really old, so it may not be here, but it is free to look

Go here for all older links https://prodesigntools.com/adobe-direct-download-links.html
-Prodesigntools is an official Adobe partner, and the links go to Adobe, not a 3rd party site

 

IF/When you do have a download, be sure to copy it to AT LEAST one external device
-you should ALWAYS keep a copy (or two!) on an external device
-since Adobe DOES SOMETIMES REMOVE OLD VERSIONS FROM THE SERVER
-a usb flash drive or external hard drive, or write to a CD or DVD
-plus a text file containing your serial number if you have a serial number program

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