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Refund after paying twice for Elements today - how to get a refund?

New Here ,
Dec 31, 2021 Dec 31, 2021

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Hi,

As mentioned in the subject,  I inadvertantly purchased a second license today after having purchased one on 12/26/2021.  How can I get a refund for the inadvertant purchase?

 

Thank you,

Brent

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Community Expert , Dec 31, 2021 Dec 31, 2021

You have 30 days to get a refund on Premiere Elements.  Best way is to start a 'chat' with customer support here:  https://helpx.adobe.com/contact.html?rghtup=autoOpen

 

You may need to be patient due to covid shortages and the holiday rush.  

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Community Expert ,
Dec 31, 2021 Dec 31, 2021

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You have 30 days to get a refund on Premiere Elements.  Best way is to start a 'chat' with customer support here:  https://helpx.adobe.com/contact.html?rghtup=autoOpen

 

You may need to be patient due to covid shortages and the holiday rush.  

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New Here ,
Dec 31, 2021 Dec 31, 2021

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Thank you!  It worked.

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