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I have uninstalled Premiere Elements 21 and now my serial are banned ? Whats wrong with that. I have activated Elements with the same serial, and i have downloading the Program here from the adobe site.
Did you DE-activate before uninstalling?
If not, you need to contact Adobe to have your activation count adjusted
When you can't deactivate a serial number
BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT
You may need to PERSIST or TRY AGAIN to find a support agent with more experience
Click here https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730
Thanks for your answer. No i didnt deactivated.
I have to deactivate first befor in uninstall ?
There is no chat icon.
What is the EXACT message you get when you try to reinstall?