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Smart Trim and Auto Analyze make no progress.

New Here ,
Nov 22, 2021 Nov 22, 2021

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Hello, 

When I start either Smart Trim or Auto Analyze, the progress window pops up, but nothing happens.

I've tried different video formats, re-installing software, adding codecs, but nothing seems to help.

 

Maybe something simple I am not enabling/disabling?  GPU?

There is no debug information that I can find either.

 

Windows 11, Premiere 2021, Dell XPS laptop with Nvidia GTX 1650 GPU.

 

Thanks in advance.

 

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Error or problem , Freeze or hang

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Community Expert ,
Nov 23, 2021 Nov 23, 2021

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Assuming you've got plenty of room on your hard drive (100+ gigs) I'd first go to the nVidia site and download the latest driver for my GPU rather than let Windows provide it. You'd be surprised how many problems this fixes.

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New Here ,
Dec 07, 2021 Dec 07, 2021

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Thanks Steve.

Updated to latest Studio Driver for my GPU.

Same behavior.

 

One other thing I noticed in smart-trim is that I can only select presets for "People|Action|Mix" and the slider is non-functional.

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Community Expert ,
Dec 08, 2021 Dec 08, 2021

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Something is definitely not right somewhere. That's not typical behavior, and it's certainly nothing like I've experienced.

 

Unfortunately, I don't know what would cause that.

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New Here ,
Dec 20, 2021 Dec 20, 2021

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I'm experiencing the same problem. Did you ever good a resolution to your issue?

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New Here ,
Jan 13, 2022 Jan 13, 2022

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I have the same problem.  All drivers and software is up to date

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Community Expert ,
Jan 13, 2022 Jan 13, 2022

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And you all have at least 100 gigabytes of free space on your hard drive and the video you are working with is from a standard AVCHD camcorder?

 

There are many factors involved. Don't assume you're all dealing with the same issue.

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New Here ,
Jan 13, 2022 Jan 13, 2022

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I have 600 GB of free space.  My video is h264 mp4 shot from my DJI Drone.  I imported the footage from the drone, then exported it in Premiere's native XAVC-S format.  Then I started a new project and imported the XAVC-S file.  I still get the auto-analyzer failure. 

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