[ SOLUTION ] Laptop : integrated graphics card detected instead of dedicated

New Here ,
Jan 08, 2022 Jan 08, 2022

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Hello everyone,


Like many of you, I have a laptop with two graphics cards.

  • An integrated card : Intel(R) UHD Graphics
  • A dedicated card : NVIDIA GeForce RTX 2070 Super


However, Adobe Premiere Elements 2021 (2022 seems to work the same) detects the integrated graphics and not the dedicated one !


The problem is that the software browses a file containing a list of supported graphics cards and is case sensitive ... (great developers ... a regex would be welcome)

Go in :
"C:\ProgramData\Adobe\Premiere Elements\19.0\Online\Hw Acc Render\All_Lang\HW\Files"
open the file:

Match your card as indicated by Windows

For example:

My graphics card under Windows is: "NVIDIA GeForce RTX 2070 Super" and in the file allowlisted_cards.txt: "NVIDIA GeForce RTX 2070 SUPER"

We rename the line NVIDIA#NVIDIA GeForce RTX 2070 SUPER# to NVIDIA#NVIDIA GeForce RTX 2070 Super#

To know the exact writing of your graphics card:
launch the "peripheral manager" list the "graphics cards"


Relaunch the software and ... oh my god she's recognized


PS : This tutorial is only for patching an officially supported graphics card.


See you 😉

Error or problem , FAQ , Performance , Tips and tricks







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