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Swap PC for Mac

New Here ,
Jan 24, 2022 Jan 24, 2022

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i bought element for my pc but it lag, i bought a brand stinking news imac, but how can i cancel the license on the pc and add it to the mac without payaing again? i did it with microsoft once and it work but i don't know mac as much!

 

thanks guys and girls!

TOPICS
Freeze or hang , User interface or workspaces

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Community Expert ,
Jan 24, 2022 Jan 24, 2022

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Contact support

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Jan 24, 2022 Jan 24, 2022

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