Where is my serial number?

[Tuxflop]

I have a box copy of Photoshop Elements 15 and Premiere Elements 15 I got a few months ago. I wanted to install it today, but I don't know where my serial number is, and that's what the installer is asking me for. I looked on a support page that said it was on the disk sleeve, but I didn't see it there. I don't know if I put it in wrong or didn't see it somehow, or if it's not on the sleeve at all. Basically, I can't find it.

[Peru Bob]

Where did you purchase it from?

Can you contact the seller?

[Tuxflop]

My dad bought this for my birthday a few months back, he said today he bought it from a Best Buy store, so we probably can.

[Peru Bob]

You will have to contact Best Buy to resolve the issue.

[Tuxflop · Accepted solution]

Okay, it turns out my serial number is on the disk sleeve for the Mac version. I was looking on the sleeve for the Windows disk, and for whatever reason I didn't think to look on the Mac sleeve. I just assumed it was the same as the Windows one.

Well, I fixed the problem.