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Why am I receiving a message that my serial number has been revoked?

New Here ,
May 15, 2020 May 15, 2020

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Why am I receiving a message that my serial number has been revoked? I just purchased Adobe Premier Elements less than 2 months ago?

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Error or problem

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Community Expert ,
May 15, 2020 May 15, 2020

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We cannot help you on that, this is an user to user forum.

Contact Customer Care

Hit the chat box on the bottom right side.

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New Here ,
May 15, 2020 May 15, 2020

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Yes, I contacted customer care yesterday and was told that it would be fixed within 24 hours, but it hasn't been.

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Community Expert ,
May 15, 2020 May 15, 2020

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Then do it again.  There is a pandemic going on and not everything functions quite as good as it used to!

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