Why am I receiving a message that my serial number has been revoked?

[KCIngram]

Why am I receiving a message that my serial number has been revoked? I just purchased Adobe Premier Elements less than 2 months ago?

[Ann Bens]

We cannot help you on that, this is an user to user forum.

Contact Customer Care

Hit the chat box on the bottom right side.

[KCIngram]

Yes, I contacted customer care yesterday and was told that it would be fixed within 24 hours, but it hasn't been.

[Bill Sprague]

Then do it again.  There is a pandemic going on and not everything functions quite as good as it used to!