Will not accept serial number

[greggr59643818]

I am using a new computer and signed out of the account for Premiere Elements 13 on my old computer. I loaded the software to my new computer, but it says it won't authorize that the serial number is invalid. I know everything is correct. Can anyone help?

[Peru Bob]

See here:

https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html

and here:

https://www.adobe.com/genuine/landing-dnr.html?promoid=791Y6S4Z

and here:

https://helpx.adobe.com/genuine/faq.html

Where did you purchase it from?