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Add some custom motion titles and now it crashes everytime I scroll to them

Community Beginner ,
May 28, 2020

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As mentioned in title. I created some custom motion titles in Premier Elements and every time I go near them it crashes. I don't even have to select them, just scroll down and display them. Once this happens Premier Elements hangs and can't be fixed. This is very frustrating and can't be fixed as I can't even delete the titles

 

I've attached a video of this happening and a screenshot of my task manager a minute after this.

 

I'm running this on a new Dell XPS Laptop i7 16GB.

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Crash, Freeze or hang

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Add some custom motion titles and now it crashes everytime I scroll to them

Community Beginner ,
May 28, 2020

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As mentioned in title. I created some custom motion titles in Premier Elements and every time I go near them it crashes. I don't even have to select them, just scroll down and display them. Once this happens Premier Elements hangs and can't be fixed. This is very frustrating and can't be fixed as I can't even delete the titles

 

I've attached a video of this happening and a screenshot of my task manager a minute after this.

 

I'm running this on a new Dell XPS Laptop i7 16GB.

TOPICS
Crash, Freeze or hang

Views

118

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 28, 2020 0
Adobe Employee ,
Jul 23, 2020

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Hi there,

We're sorry for the delay in response. Are you still experiencing this issue? We'd like to offer help.

Thanks,

Shivangi

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Jul 23, 2020 0
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Oct 16, 2020

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Hello,

 

I have pretty much the same problem with Adobe Premiere Elements 15. As soon as I adjust an existing title and save it as a custom title, the program hangs up. Even if I try to drag a custom title into the timeline.

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Oct 16, 2020 0