Highlighted

Adobe Elements 12 Audio upload glitch Windows 10

New Here ,
Nov 11, 2019

Copy link to clipboard

Copied

1. I am uploading trail camera video clips with MP4 formats. The audio is mono.

 

I have used the same trail camera for several years and the same adobe Elements 12.  In September the load laptop Running Windows 7 was stolen so now i have a Dell Latitude i7 7th gen running windows 10. since installing Elements 12 and Quicktime 7 on the new computer i am getting audio glitches in either 2 or 4 second intervals. I have tried several things with no luck. has anyone had this problem before and if so how might i go about fixing it.  

 

2. The video clips play with no flaws in Windows Movie maker, etc.  QuickTime would  give me the Error Code 2041 but i found that if i change the file extension from MP4 to M4V QuickTimes works as well to play the video clips. But when loading the clips in to e Elements you always hear a glitch/click  which may be quite or loud but it is always there.

 

Any hints or guesses will be much appreciated

 

Title edited and numbers added by Mod

TOPICS
Audio, Error or problem, Performance

Views

66

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adobe Elements 12 Audio upload glitch Windows 10

New Here ,
Nov 11, 2019

Copy link to clipboard

Copied

1. I am uploading trail camera video clips with MP4 formats. The audio is mono.

 

I have used the same trail camera for several years and the same adobe Elements 12.  In September the load laptop Running Windows 7 was stolen so now i have a Dell Latitude i7 7th gen running windows 10. since installing Elements 12 and Quicktime 7 on the new computer i am getting audio glitches in either 2 or 4 second intervals. I have tried several things with no luck. has anyone had this problem before and if so how might i go about fixing it.  

 

2. The video clips play with no flaws in Windows Movie maker, etc.  QuickTime would  give me the Error Code 2041 but i found that if i change the file extension from MP4 to M4V QuickTimes works as well to play the video clips. But when loading the clips in to e Elements you always hear a glitch/click  which may be quite or loud but it is always there.

 

Any hints or guesses will be much appreciated

 

Title edited and numbers added by Mod

TOPICS
Audio, Error or problem, Performance

Views

67

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 11, 2019 0

Have something to add?

Join the conversation