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ADOBE ELEMENTS 14 CRASHES ALL THE TIME

New Here ,
Mar 26, 2018

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Hi, i have a problem with my Adobe Elements 14. It crashes all the time. I have MacOS High Sierra version 10.13.3. I do have a free space (400 gb free from 1TB). 8GB ram and NVIDIA GeForce GTX 775M 2GB. I have bought original software from Adobe and used it for about 2 years with no problem. It starts about 2 months ago. When i start new project import files program turn off it selv. No saving of course. It is impossible to work with it. I have tried to uninstall it and start again. Does not helps. Thank you for helpful advice.

Regards Andrej

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ADOBE ELEMENTS 14 CRASHES ALL THE TIME

New Here ,
Mar 26, 2018

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Hi, i have a problem with my Adobe Elements 14. It crashes all the time. I have MacOS High Sierra version 10.13.3. I do have a free space (400 gb free from 1TB). 8GB ram and NVIDIA GeForce GTX 775M 2GB. I have bought original software from Adobe and used it for about 2 years with no problem. It starts about 2 months ago. When i start new project import files program turn off it selv. No saving of course. It is impossible to work with it. I have tried to uninstall it and start again. Does not helps. Thank you for helpful advice.

Regards Andrej

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Mar 26, 2018 0
Adobe Community Professional ,
Mar 26, 2018

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Adobe began selling version 14 in September, 2015.   Apple released High Sierra 10.13 in September 2017, two years later.   It may be that the older Premiere Elements 14 will have unresolvable issues running on the newer MacOS.

There are still two typical things to try.  First, in Adobe Premiere Elements Preferences > General there is a check box for Hardware Acceleration.  Change it to whatever it is not.  The other is to go to NVIDIA and look for updated drivers. 

Hope this helps.

Bill

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Mar 26, 2018 0
New Here ,
Mar 26, 2018

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Hi Bill,

i have tried it. Unfortunately it dont helps. Do you have any other idea? Thank you.

Andrej

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Mar 26, 2018 0
Adobe Community Professional ,
Mar 26, 2018

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I don't.  I hope someone else does.

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