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Adobe Elements : Import .mp4 has bad color

New Here ,
Apr 04, 2020

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Hi,

Adobe Elements 17.0 (20180830.daily.1636760).

Recently, an import is with bad color :

image.png

Correction with Gamma = 9, Light (just below Gamma correction in the right side) = automatique, make video OK nearly exactly as small pictures.

With these correction, export .mp4 is OK since I verify with VLC, but if I import that one then the color is always bad, as the original, as shown under "LOAD".

How to get correct import as usual (as I never modify anything in parameters !) ?

Regards

Adobe Community Professional
Correct answer by Ann Bens | Adobe Community Professional

This is a graphics card driver issue. Update driver.

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Import

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Adobe Elements : Import .mp4 has bad color

New Here ,
Apr 04, 2020

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Hi,

Adobe Elements 17.0 (20180830.daily.1636760).

Recently, an import is with bad color :

image.png

Correction with Gamma = 9, Light (just below Gamma correction in the right side) = automatique, make video OK nearly exactly as small pictures.

With these correction, export .mp4 is OK since I verify with VLC, but if I import that one then the color is always bad, as the original, as shown under "LOAD".

How to get correct import as usual (as I never modify anything in parameters !) ?

Regards

Adobe Community Professional
Correct answer by Ann Bens | Adobe Community Professional

This is a graphics card driver issue. Update driver.

TOPICS
Import

Views

63

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 04, 2020 0
Adobe Community Professional ,
Apr 04, 2020

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This is a graphics card driver issue. Update driver.

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Apr 04, 2020 0
Kris_34 LATEST
New Here ,
Apr 10, 2020

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Hi,
Everything went well in the meantime. I do not know why. The date of the last automatic update of the graphics card driver is OK. The update had to be done right after.
Thanks anyway.

Regards

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Apr 10, 2020 0