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Adobe Premiere 18 no longer plays / reviews clips after windows 10 update

New Here ,
Jun 24, 2018

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I installed Adobe Premiere Elements 18 and it worked beautifully until Windows 10 updated. Now I
can load or create a project and add clips, etc., however when I attempt to review
a clip in the timeline, nothing happens. I eventually get the spinning wheel of
death, a program not responding message and have to shut the application down.  I’ve updated

my video driver, reset Adobe Premiere 18 and finally, reinstalled it, but nothing seems to work. 

I find this to be very odd because my older version, Adobe Premiere elements 12
works perfectly.  Any help with thisissue would be appreciated.

Thanks

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Adobe Premiere 18 no longer plays / reviews clips after windows 10 update

New Here ,
Jun 24, 2018

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I installed Adobe Premiere Elements 18 and it worked beautifully until Windows 10 updated. Now I
can load or create a project and add clips, etc., however when I attempt to review
a clip in the timeline, nothing happens. I eventually get the spinning wheel of
death, a program not responding message and have to shut the application down.  I’ve updated

my video driver, reset Adobe Premiere 18 and finally, reinstalled it, but nothing seems to work. 

I find this to be very odd because my older version, Adobe Premiere elements 12
works perfectly.  Any help with thisissue would be appreciated.

Thanks

Views

86

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 24, 2018 0
Adobe Community Professional ,
Jun 24, 2018

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Since you are using a current version, you can get "chat" help from Customer Support.  

Click here:  Contact Customer Care

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Jun 24, 2018 0