Highlighted

Adobe Premiere Elements 11 crashes when I try to import from a DV camcorder

Community Beginner ,
Apr 17, 2017

Copy link to clipboard

Copied

Hi everyone,

I'm using Adobe Premiere Elements 11 on a mid 2012, '13 inch MacBook Pro with 4GB of Ram and a 500GB hard drive.

I've tried to import some footage on a Sony HVR-A1E/A1P camcorder. Unfortunately when I try to open the DV camcorder import, Premiere Elements immediately crashes, leaving me unable to import the footage that I need to. I don;t have any other issues with Adobe Premiere Elements, other than the DV camera import.

Thank you!

Views

161

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adobe Premiere Elements 11 crashes when I try to import from a DV camcorder

Community Beginner ,
Apr 17, 2017

Copy link to clipboard

Copied

Hi everyone,

I'm using Adobe Premiere Elements 11 on a mid 2012, '13 inch MacBook Pro with 4GB of Ram and a 500GB hard drive.

I've tried to import some footage on a Sony HVR-A1E/A1P camcorder. Unfortunately when I try to open the DV camcorder import, Premiere Elements immediately crashes, leaving me unable to import the footage that I need to. I don;t have any other issues with Adobe Premiere Elements, other than the DV camera import.

Thank you!

Views

162

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 17, 2017 0
Adobe Employee ,
May 08, 2017

Copy link to clipboard

Copied

Hi AdobeFilmmaker,

Thanks for posting in Adobe forum.

I understand you are facing issue while importing from a camcorder.

Please check your camera model in this article of compatible devices list.

Can we try the following steps:

- Try to convert your video via "Format Factory"

- You can download it from here.

- Try to import the converted video in PRE & test its output as well.

Hope this works

Thanks

Regards

Dhananjay

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 08, 2017 3