Adobe Premiere Elements 11 doesnt start without any error message

[Jacques 84]

After mounting successfully since several months a lot of videos, today Adobe Premiere Elements 11 doesnt start without any error message ! I work with  windows 8.

Could somebody help me ?

Jack

[Steve Grisetti]

Do you have an nVidia graphics card?

[Jacques 84]

Yes. Why ?

Regards

Jacques Parlebas

06 60 67 13 70

Envoyé de mon iPhone

Le 19 juin 2017 à 14:39, Steve Grisetti <forums_noreply@adobe.com> a écrit :

Adobe Premiere Elements 11 doesnt start without any error message

created by Steve Grisetti in Premiere Elements - View the full discussion

Do you have an nVidia graphics card?

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[Steve Grisetti]

nVidia released a series of buggy drivers earlier this year.

Go to the nVidia site and ensure you have the latest drivers for your graphics card.

Then, when you start up Premiere Elements, hold down the Ctrl+Alt+Shift keys on the left side of your keyboard as the program launches. You should get an indicator that Premiere Elements wants to change something on your computer. OK it and this will clear any corruptions that have crept into your preference files.

[Jacques 84 · Accepted solution]

Hello Steve,

I had already the last good driver for my nVidia card.

So I deleted PREMIERE ELEMENTS 11 and I downloaded it again from my account on Adobe site.

And it works now !

Thank you for your help.

Kind regards

Jack

[Jacques 84]

Hello,

My Adobe Prel 11 bugs when I try to modify the sound level of a video file.

Could you be kind enough to help me ?

Regards

Jack