Highlighted

Adobe premiere elements 12 won't open, error 0xc0000142

New Here ,
Mar 08, 2017

Copy link to clipboard

Copied

Hi,

My adobe premiere elements 12 won't open anymore, it shows error code 0xc0000142. I did not update my windows or anything (I have windows 10family and it worked just great on it before). But I did have my antivirus detecting some stuff recently, so I guess it might have deleted some important files without me noticing it.

Also, I don't have the liecence key with me anymore.

Is there a way either to fix that error code or to find my liecence key somewhere in the files so I can reinstall it?

I'm afraid if I just reinstall now it would ask me for the liecence key, which I don't have with me anymore.

Thanks!

Views

128

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adobe premiere elements 12 won't open, error 0xc0000142

New Here ,
Mar 08, 2017

Copy link to clipboard

Copied

Hi,

My adobe premiere elements 12 won't open anymore, it shows error code 0xc0000142. I did not update my windows or anything (I have windows 10family and it worked just great on it before). But I did have my antivirus detecting some stuff recently, so I guess it might have deleted some important files without me noticing it.

Also, I don't have the liecence key with me anymore.

Is there a way either to fix that error code or to find my liecence key somewhere in the files so I can reinstall it?

I'm afraid if I just reinstall now it would ask me for the liecence key, which I don't have with me anymore.

Thanks!

Views

129

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 08, 2017 0
Most Valuable Participant ,
Mar 08, 2017

Copy link to clipboard

Copied

Lost information - see reply #1 in https://forums.adobe.com/thread/2008767

- page has links to programs to find an installed serial number in Mac or Windows

- includes link to your Adobe account to check for registered serial numbers

- when you find your serial number(s) write them down and put in a desk drawer

An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

NOTE - Win10 anniversary update version 1607 has caused MAJOR problems with old programs, so the above may not work

-Notice http://www.computerworld.com/article/3157369/windows-pcs/new-windows-10-build-is-a-monster-update.ht...

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 08, 2017 0
Adobe Community Professional ,
Mar 08, 2017

Copy link to clipboard

Copied

But first, do you have an nVidia graphics card?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 08, 2017 0