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Adobe Premiere Elements 13 Has Stopped Working

New Here ,
Aug 12, 2018

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I am trying to make a youtube video from content recorded via an elgato hd.

I can start with a clip (hours long) make all the cuts i need to. (Due to previous issues I save new versions after every substantial edit) However once I try to add a small OBS clip for an audio intro or even another elgato clip the system crashes.

Screenshot (16).png

Note: I have carried out these cuts before and the system has crashed.

I have carried out my edits, saved and come back after a while, opened the project and the system crashes sometimes when the clip is added and sometimes just on its own.

This issue is a real pain in the ass.

Can anyone advise.

Computer system is very capable of using the software.

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Adobe Premiere Elements 13 Has Stopped Working

New Here ,
Aug 12, 2018

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I am trying to make a youtube video from content recorded via an elgato hd.

I can start with a clip (hours long) make all the cuts i need to. (Due to previous issues I save new versions after every substantial edit) However once I try to add a small OBS clip for an audio intro or even another elgato clip the system crashes.

Screenshot (16).png

Note: I have carried out these cuts before and the system has crashed.

I have carried out my edits, saved and come back after a while, opened the project and the system crashes sometimes when the clip is added and sometimes just on its own.

This issue is a real pain in the ass.

Can anyone advise.

Computer system is very capable of using the software.

Views

77

Likes

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 12, 2018 0
Adobe Community Professional ,
Aug 12, 2018

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It's the elgato screen recording software. It is not producing a standard editable video.

Open one of your elgato videos in the free download MediaInfo. In MediaInfo, set the View to Text and copy and paste the report it generates to this forum.

Once we know what specs of your video are we may be better able to troubleshoot your issues.

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