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Adobe Premiere Elements 15 + GoPro Hero 6

New Here ,
Oct 01, 2017

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Hello,

I was hoping someone could offer a solution to an issue I am having with Adobe Premiere Elements 15 + GoPro Hero 6 videoing in 4K60fps.

I upload all the files to my computer but cannot drop them into Adobe Premiere Elements 15 without getting the error message that this type of file is not supported, or the required codec is not installed.

Any advice to proceed would be much appreciated.

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Adobe Premiere Elements 15 + GoPro Hero 6

New Here ,
Oct 01, 2017

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Hello,

I was hoping someone could offer a solution to an issue I am having with Adobe Premiere Elements 15 + GoPro Hero 6 videoing in 4K60fps.

I upload all the files to my computer but cannot drop them into Adobe Premiere Elements 15 without getting the error message that this type of file is not supported, or the required codec is not installed.

Any advice to proceed would be much appreciated.

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Oct 01, 2017 0
Adobe Community Professional ,
Oct 01, 2017

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4K60p is new for consumer video.   I have no trouble with 4K30p from Panasonic cameras.  I don't know why it wouldn't work.  Would you share a short clip on a file sharing site so I can try it with my machine?

Bill

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Oct 01, 2017 0
New Here ,
Oct 03, 2017

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Hi Bill,

Thanks for your offer of help but I have come to the realization after a bit of research and talking to Adobe that cutting edge can also be bleeding edge.

The Go Pro Hero 6 I am using is recording at 4K60fps and using the H.265/HEVC (.MP4) video file format and although it looks amazing, it is also currently not supported by Adobe Premiere Elements 15.

They are supporting the Go Pro Hero 5 which records at 4K30fps and using the H.264/HEVC (.MP4) video file format.

They suggest I try converting the file to some other format like AVI using a free third party software named Handbrake.

Best Regards,

Peter

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Oct 03, 2017 1
New Here ,
Nov 10, 2017

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Just came here with the same issue... regretting the upgrade from Hero 5 to Hero 6 now... I had 3-4 years of using Sony Vegas Pro and all was going well, my small amateur video editing world has crashed.

You would have thought GoPro would have made a bit of a bigger deal with this new 'bleeding edge' video format.

I downloaded the free Adobe Premiere Elements tonight and its treating the 4K 60fps flies as audio files... wont even recognise them as videos. Question sent to Adobe help...

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Nov 10, 2017 0
Adobe Community Professional ,
Nov 23, 2018

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Nov 23, 2018 0