Adobe premiere Elements 18 will not launch

[gunnerb7291216]

I just bought the program two days ago and installed it yesterday successfully but, when I go to open the app I get an error pop up that says

"We are sorry but you are in  country where software distribution is restricted by U.S. law. This application will now Exit. Please uninstall this from your computer."

I don't understand why this is happening. My pc meets the specs and I have re-downloaded this program 3 times to make sure.

Please help

[Steve Grisetti]

It would be helpful to know what operating system you're using as well as which processor you have, how much RAM and how much free, clean defragmented space is on your hard drive.

That said, you may want to contact Customer Support via chat. They can be very good at handling problems unique to your system.

Contact Customer Care

[williebegoode]

If the message indicates a country issue, you might want to indicate which country you're trying to install your software in.