Adobe Premiere Elements 2018 has stopped working

Community Beginner ,
Oct 23, 2017 Oct 23, 2017

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I just purchased & downloaded Adobe Photoshop Elements 2018  & Adobe Premiere Elements 2018.

When the  I attempt I klik on Video Editor, Open or New Project the initial  Adobe Premiere Elements 2018  splash screen pops up and starts to load the program.

The issue is that I get another window popping up stating that "Adobe Premiere Elements 2018 has stopped working".

I have attempted to uninstall and reinstall a couple times but continue to get the same problem.

On the Adobe Premiere Elements 2018 loading screen, it always stops at "Loading ImporterQuickTime.prm" (prm?)

It doesn't matter which way I attempt to access the program I get the same "stopped working" pop-up box.

I have no issues with the Adobe Photoshop Elements running successfully.

I'm at my wits end as it doesnt matter what I do to reload/reinstall, no change and it always stops at the above noted point.

Any help is appreciated.

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Community Beginner ,
Oct 23, 2017 Oct 23, 2017

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Ok, so I did some searching on the forums and I think I have a fix around.....

I right kliked the Adobe Premiere Elements 2018 icon and then "Run as Administrator".

The program loaded up fine...no issues....Now when I klik on the icon to start the program, I no longer have to "Run as Administrator".

I find this odd because I am an "Administrator" on my profile....not sure why I would have to do it now.

Does this make sense to you?

Thanks.

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New Here ,
Oct 26, 2017 Oct 26, 2017

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I have the exact same problem. As a standard user I cannot launch Adobe Premiere Elements 2018 but when I run as admin it works fine. Unlike you, I am unable to run even after I first launch as admin.

It seems that this is a major problem with Premier 2018.

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Community Beginner ,
Jan 10, 2018 Jan 10, 2018

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Hi same problem but no admin on my laptop has anyone worked out how to get it to run? I'm now trying to reinstall after a full laptop update and anti-virus turnt off?

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Adobe Community Professional ,
Jan 11, 2018 Jan 11, 2018

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Teddy, we've responded to your posts in your other thread. Please don't start a new conversation in a separate thread. It makes it very difficult for us to follow your issue.

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Community Beginner ,
Jan 12, 2018 Jan 12, 2018

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Steve.... I was asking sold an outcome / solution was reached. Geez, calm down and of my issue was resolved o wouldn't of asked of these people's were.

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New Here ,
Feb 10, 2018 Feb 10, 2018

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The same thing has happened to me, I have tried reinstalling it several times and it still won't work. I have also tried restarting my computer, that didn't work either, I'm not on a laptop. Thank you.

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