My Problem: I downloaded the test version from Adobe Premiere Elements 2018 on my MacBook Pro and if I start to install the application it crashes.
Troubleshoots — that I tried already:
Nothing was working. I hope someone knows the answer. (If you can answering in german it would be much easier.)
Thanks for your time.
I have a similar system on both the iMac and MacBook Pro, and after looking at your steps, about the only thing I can think of is that 1) Your memory is somehow filled, and/ 2) The test version is out of date or corrupted.
1. Check you memory available.
2. Delete the test version and download a fresh one.
Try that and see if it works.
thank you for you time and help!
I checked my memory Availability and there is everything fine.
I downloaded a fresh test version but it is still not working.
Do you have other ideas to solve the problem?
What MacBook Pro are you using? The OS version should be fine, but do you have enough RAM and hard drive space? Did you use the test version on another Mac with the same log-in information?
I am using: MacBook Pro (Retina, 13', Mitte 2014)
RAM: 16 GB 1600 MHz DDR3
Hard Drive Space: 50 GB
No i did not tried it on a other Mac. But i will ask my family to test it there.