Highlighted

Adobe Premiere Elements 2020 installation problem

New Here ,
Jan 11, 2020

Copy link to clipboard

Copied

I have many versions Adobe Photoshop & Premiere Elements.

 

Recently I bought the latest 2020 but not an upgrade. I bought full version as Amazon was doing a deal at Christmas. After installing Photoshop and typing code it seems to work well.

With Elements I was not asked for code and I can launch programme although it crashes/freezes a lot. I have also noticed under help the updates is greyed out. Why?

I have re installed Elements and it is still the same. Any ideas anyone.

Ta

TOPICS
Problem or error

Views

401

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adobe Premiere Elements 2020 installation problem

New Here ,
Jan 11, 2020

Copy link to clipboard

Copied

I have many versions Adobe Photoshop & Premiere Elements.

 

Recently I bought the latest 2020 but not an upgrade. I bought full version as Amazon was doing a deal at Christmas. After installing Photoshop and typing code it seems to work well.

With Elements I was not asked for code and I can launch programme although it crashes/freezes a lot. I have also noticed under help the updates is greyed out. Why?

I have re installed Elements and it is still the same. Any ideas anyone.

Ta

TOPICS
Problem or error

Views

402

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 11, 2020 0
Adobe Community Professional ,
Jan 11, 2020

Copy link to clipboard

Copied

Even the socalled upgrades are full versions.

There are no updates for 2020 (yet).

 

When was the last time you used a cleaner tool for OS.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 11, 2020 0
New Here ,
Jan 12, 2020

Copy link to clipboard

Copied

I used a cleaner a few days ago. As regards the updates it should still not have been greyed out and why did it not ask me for the serial number to run programme?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 12, 2020 0
Adobe Community Professional ,
Jan 12, 2020

Copy link to clipboard

Copied

If there are or have been no updates the its gray as it has no search function attached. Why should it search for something if it does not excist.

As for the serial number. Did you get one for all or two for each program?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 12, 2020 0
Ann Bens LATEST
Adobe Community Professional ,
Jan 13, 2020

Copy link to clipboard

Copied

As there is now an update for 2020 it should not be grayed out anymore.

https://helpx.adobe.com/premiere-elements/release-note/update.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 13, 2020 0
Adobe Community Professional ,
Jan 12, 2020

Copy link to clipboard

Copied

Make sure you have all Windows updates installed.
If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

 

What are your computer specs?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 12, 2020 0