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Adobe Premiere Elements from Amazon and appears to be counterfeit

New Here ,
Mar 22, 2018 Mar 22, 2018

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I bought Adobe Premiere Elements online and when I'm installing it Adobe says "The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit."

What should I do?

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Community Expert ,
Mar 22, 2018 Mar 22, 2018

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Uninstall it and run a malware check.

Then report it here:

Adobe Genuine Software - Report Counterfeit or Non-Genuine Software

and report it to Amazon.

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Community Expert ,
Mar 22, 2018 Mar 22, 2018

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Can you provide a link, screen shot or something of what you bought and from whom?  Was it Amazon or a Amazon third party vendor?

Bill

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