Highlighted

Adobe times out as "not responding"ALL the time..?

New Here ,
Apr 30, 2018

Copy link to clipboard

Copied

I cannot name how many times my adobe has timed out as "not responding". This not only happens when I am trying to do a lot at once (which even when I am, it should not time out continuously) BUT it happens at random times when I am doing one SMALL thing in editing. I am extremely unsatisfied with this program. I would appreciate some reasoning as to why this happens each and every time I go in to edit at least one. Many times it has caused me to lose work. I need an explanation. I have MacBook Pro laptop.

Views

68

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adobe times out as "not responding"ALL the time..?

New Here ,
Apr 30, 2018

Copy link to clipboard

Copied

I cannot name how many times my adobe has timed out as "not responding". This not only happens when I am trying to do a lot at once (which even when I am, it should not time out continuously) BUT it happens at random times when I am doing one SMALL thing in editing. I am extremely unsatisfied with this program. I would appreciate some reasoning as to why this happens each and every time I go in to edit at least one. Many times it has caused me to lose work. I need an explanation. I have MacBook Pro laptop.

Views

69

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 30, 2018 0
Adobe Community Professional ,
Apr 30, 2018

Copy link to clipboard

Copied

In order for anyone to even guess, please consider volunteering enough information!   Needed are all the details about the source media, the computer configuration, the operating system, the editing process, screen shots of the failure notices, etc.

People that respond here are almost always other users and can't do anything about your satisfaction or provide reasoning about how Adobe designs their software.  That said, users that participate here do so because they know how well usually usually works.  There is a reason that it is "best selling" consumer video editing software. 

If you purchased recently and directly from Adobe you may be eligible for a full refund here:  Contact Customer Care

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 30, 2018 0
Peru Bob LATEST
Adobe Community Professional ,
Apr 30, 2018

Copy link to clipboard

Copied

There may be something working in the background on your computer that is using system resources or you could be running out of RAM or hard drive space.

Please provide the information requested.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 30, 2018 0