You are correct, it is Photoshop Elements 18. The computer is brand new Dell Inspiron 3471with 4.0 RAM (received 1 month ago) and nearly all is available. Sorry, but obviously I am not tech savvy. Thanks for your input
I'm sorry but without more specific information I can't offer more specific help, Robert.
That model of Inspiron can have i-3 processors -- and that coupled with only 4 gigs of RAM could limit you pretty severely. Though you shouldn't have a problem editing a simple JPEG in Photoshop Elements. Which is why we need more details.