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Audio is out of sync with video after saving a project

New Here ,
Feb 28, 2017 Feb 28, 2017

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Audio is out of sync with video after saving a project. I have a PC, using Windows 10. I have no problems editing and creating a video from a standard movie, except on playback the audio precedes the video by about 1-2 seconds on every scene. I have tried various video  and audio resolutions and formats with no success, including AAC, WAV, MP3, and MP4, MPEG-TS. Would appreciate an solution to this issue.

Thank you.

June62

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Community Expert ,
Feb 28, 2017 Feb 28, 2017

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What model of camcorder is your original footage coming from and what format and resolution is this video?

This issue is most common with non-camcorder video that uses a variable frame rate.

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New Here ,
Feb 28, 2017 Feb 28, 2017

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The movie is non-camcorder. I don't know the format but it is a high-def movie that I down-loaded from the net.

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Community Expert ,
Feb 28, 2017 Feb 28, 2017

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Downloaded from the net can be anything.

If you do not provide exact info we are not able to help you.

Might just want to buy the movie saves a lot of trouble.

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Community Expert ,
Feb 28, 2017 Feb 28, 2017

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Please download the free program Media Info and open your video in it.

Set Media Info's View menu to Tree and copy the information to this forum. This will give us the information we need in order to help you.

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New Here ,
Mar 01, 2017 Mar 01, 2017

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Steve,I hope this is the info you requested. If the problem is a variable frame rate, can Adobe Premiere create a clip in which the audio and video are in sync?Harry

General

Complete name :

N:\VIDEOS DIGITIZED 2016-2017\Medical\Movies, mainstream\The Color of Night - Bruce Willis.mp4

Format :

MPEG-4

Format profile :

Base Media / Version 2

Codec ID :

mp42 (mp42/mp41)

File size :

1.20 GiB

Duration :

7 min 37 s

Overall bit rate mode :

Variable

Overall bit rate :

22.4 Mb/s

Encoded date :

UTC 2017-02-28 06:57:17

Tagged date :

UTC 2017-02-28 06:57:17

Video

ID :

1

Format :

AVC

Format/Info :

Advanced Video Codec

Format profile :

Main@L4.2

Format settings, CABAC :

Yes

Format settings, ReFrames :

3 frames

Format settings, GOP :

M=4, N=29

Codec ID :

avc1

Codec ID/Info :

Advanced Video Coding

Duration :

7 min 37 s

Source duration :

7 min 37 s

Bit rate mode :

Variable

Bit rate :

22.3 Mb/s

Maximum bit rate :

40.0 Mb/s

Width :

1 440 pixels

Height :

1 080 pixels

Display aspect ratio :

16:9

Frame rate mode :

Constant

Frame rate :

29.970 (30000/1001) FPS

Standard :

NTSC

Color space :

YUV

Chroma subsampling :

4:2:0

Bit depth :

8 bits

Scan type :

Progressive

Bits/(Pixel*Frame) :

0.478

Stream size :

1.19 GiB (99%)

Source stream size :

1.19 GiB (99%)

Language :

English

Encoded date :

UTC 2017-02-28 06:57:17

Tagged date :

UTC 2017-02-28 06:57:17

Color range :

Limited

Audio

ID :

2

Format :

AAC

Format/Info :

Advanced Audio Codec

Format profile :

LC

Codec ID :

40

Duration :

7 min 37 s

Source duration :

7 min 38 s

Bit rate mode :

Variable

Bit rate :

157 kb/s

Maximum bit rate :

252 kb/s

Channel(s) :

2 channels

Channel positions :

Front: L R

Sampling rate :

48.0 kHz

Frame rate :

46.875 FPS (1024 spf)

Compression mode :

Lossy

Stream size :

8.59 MiB (1%)

Source stream size :

8.59 MiB (1%)

Language :

English

Encoded date :

UTC 2017-02-28 06:57:17

Tagged date :

UTC 2017-02-28 06:57:17

 Harry Ardolino M.D.

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Community Expert ,
Mar 01, 2017 Mar 01, 2017

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Variable frame rate. Just as I suspected.

The easiest solution is to convert the file to a new MP4 using the free download Handbrake. Use the specs MP4, 1920x1080 at 29.97 (or 30) fps -- and Constant Frame Rate.

The video you output from Handbrake will work perfectly in Premiere Elements.

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