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Audio missing from video

New Here ,
Dec 26, 2017

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(Was title:): Premier Elements18 Trial Version. When loading clips onto the timeline, only the video part is shown. The audio is missing. This does not happen with other editing progs. Is it a fault with this prog or is the audio left off just because it's a trial vers

When loading clips onto the timeline, the audio is missing. is it because the Trial version does not allow the audio transfer or is it a fault with the prog. The clips load ok onto the timeline of other progs.

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Audio missing from video

New Here ,
Dec 26, 2017

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(Was title:): Premier Elements18 Trial Version. When loading clips onto the timeline, only the video part is shown. The audio is missing. This does not happen with other editing progs. Is it a fault with this prog or is the audio left off just because it's a trial vers

When loading clips onto the timeline, the audio is missing. is it because the Trial version does not allow the audio transfer or is it a fault with the prog. The clips load ok onto the timeline of other progs.

[Title edited by moderator. ]

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Dec 26, 2017 0
Adobe Community Professional ,
Dec 26, 2017

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Dec 26, 2017 0
Adobe Community Professional ,
Dec 26, 2017

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Ann is right. But let's confirm it. What model of camcorder is your video from and what format is this video?

Open one of your video clips in the free download MediaInfo. In MediaInfo, set View to Text and copy and paste the report it generates to this forum.

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Dec 26, 2017 0
New Here ,
Dec 26, 2017

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My camera is Panasonic HDC100, and it records in AVCHD format. The clips load into other editing progs ok, and into Premiere 7. But not into Premiere 18. Is the audio left off the Trial version of Premiere 18?

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Dec 26, 2017 0
Adobe Community Professional ,
Dec 26, 2017

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No dolby in Premiere trial and no dolby in paid version if on Windows 7.

Read post 1 again.

Your camera records audio in dolby.

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Dec 26, 2017 0
New Here ,
Dec 26, 2017

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As my computer is running on Windows 7 I will have to up-date the system to Windows 8 or 10. Thanks for the info.

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Dec 26, 2017 0