Audio mixer in Premiere elements 10

[davidh57160536]

the Audio mixer in Premiere elements 10 has a mind of its own. Loads in some files but doesn't with others. I'm running it on Windows 8.1 Has been smooth for a long time. 1st issue that I've encountered.  Any advice please? David Hooke

[Bill Sprague]

Too much has changed since 2011 to know what might answer your question.

As an alternative, have you tried the (free) program Audacity?    https://www.audacityteam.org/

[Steve Grisetti]

And if by "loads" you mean that some audio files won't import into the program withou throwing up an error message, you might be dealing with a rights issue. iTunes music, for instance, is notorious for blocking its music's use in a video editor.

So what do you mean by "doesn't load"?

[davidh57160536]

Hi Steve, thanks for your time over this. The audio tracks don't infringe copyright. By load - I mean when you click on Audio Mixer in the Window menu the Mixer will not open. This seems to be the only way to try to open it as I can't see a keyboard short cut. David Hooke