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Audio out of sync after splitting video in PRE 2018

New Here ,
Dec 03, 2019

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I have Premier Elements 2018.  When I import a video from my Motorola G7 Android phone, the audio and video are in sync until I make a split in the video and delete the unwanted portion (in this case the first minute of a 5 minute video), then the audio and video are out of sync.  How do I resolve this?

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Correct answer by whsprague | Adobe Community Professional

It is only a guess, but the problem is probably that the phone records with a variable frame rate and that version of Premiere Elements wasn't good with variable frame rates.  (Video cameras don't do that.)   

 

There are two ways of finding out.  You can download and install a free trial of the newest version that is much better at phone video.  Or you can use (the free) MediaInfo to post a screen capture of what's in the video file.   The last choice is to use (the free) Handbrake program to convert your files to a more editable format. 

 

https://mediaarea.net/en/MediaInfo

https://handbrake.fr/

https://www.youtube.com/watch?v=sSVarfrhr1M

 

 

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Audio out of sync after splitting video in PRE 2018

New Here ,
Dec 03, 2019

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I have Premier Elements 2018.  When I import a video from my Motorola G7 Android phone, the audio and video are in sync until I make a split in the video and delete the unwanted portion (in this case the first minute of a 5 minute video), then the audio and video are out of sync.  How do I resolve this?

Adobe Community Professional
Correct answer by whsprague | Adobe Community Professional

It is only a guess, but the problem is probably that the phone records with a variable frame rate and that version of Premiere Elements wasn't good with variable frame rates.  (Video cameras don't do that.)   

 

There are two ways of finding out.  You can download and install a free trial of the newest version that is much better at phone video.  Or you can use (the free) MediaInfo to post a screen capture of what's in the video file.   The last choice is to use (the free) Handbrake program to convert your files to a more editable format. 

 

https://mediaarea.net/en/MediaInfo

https://handbrake.fr/

https://www.youtube.com/watch?v=sSVarfrhr1M

 

 

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Dec 03, 2019 0
Adobe Community Professional ,
Dec 03, 2019

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It is only a guess, but the problem is probably that the phone records with a variable frame rate and that version of Premiere Elements wasn't good with variable frame rates.  (Video cameras don't do that.)   

 

There are two ways of finding out.  You can download and install a free trial of the newest version that is much better at phone video.  Or you can use (the free) MediaInfo to post a screen capture of what's in the video file.   The last choice is to use (the free) Handbrake program to convert your files to a more editable format. 

 

https://mediaarea.net/en/MediaInfo

https://handbrake.fr/

https://www.youtube.com/watch?v=sSVarfrhr1M

 

 

How to convert troublesome video to editable video with the free download Handbrake. For more tutorials, see Muvipix.com.

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Dec 03, 2019 1
New Here ,
Dec 06, 2019

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Thanks so much for your response.
I downloaded the Handbrake program to make the video a constant frame rate
and that did the trick! Thanks again!

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Dec 06, 2019 0
Adobe Employee ,
Dec 04, 2019

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Hi there,

 

Thanks for reaching out. I agree with @whsprague. There is a possibility that you may get sync issues with Adobe Premiere Elements 2018 if the media file has variable frame rate.

Please share the details asked by the expert above. It will help us analyze what could have caused the issue.

 

Thanks,

Shivangi

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Dec 04, 2019 0
Keese LATEST
New Here ,
Dec 06, 2019

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I recorded a video with a Motorola G7 phone. The video was of good quality
and the audio was also good when I uploaded it to Premiere El. 2018. The
trouble started when I deleted the first minute of the video. This left
the audio and video out of sync. To upgrade to the latest version of
Elements would have cost me $80, so I decided to try the Handbrake software
first. The program successfully change the frame rate from variable to
constant and that was all it took.
Thanks for all the help.

Keese

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Dec 06, 2019 0