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Audio playback only on USB headset, not system speakers PrEl2019

Community Beginner ,
Jun 02, 2019

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When using a USB headset, I can hear the audio track(s) just fine.  But when headset is removed from USB port, playback appears to be muted when editing my videos using PremElem 2019.  System sounds, iTunes, original video clips...they all sound great through my standard system audio, as usual.  Only PremElem audio is silent.

Have restarted system, restarted PrEl software, no luck.

Thanks for your advice.

- Mike Mc-

PremElem2019

Windows 10

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

Try changing the audio setting in Preferences.

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Audio playback only on USB headset, not system speakers PrEl2019

Community Beginner ,
Jun 02, 2019

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When using a USB headset, I can hear the audio track(s) just fine.  But when headset is removed from USB port, playback appears to be muted when editing my videos using PremElem 2019.  System sounds, iTunes, original video clips...they all sound great through my standard system audio, as usual.  Only PremElem audio is silent.

Have restarted system, restarted PrEl software, no luck.

Thanks for your advice.

- Mike Mc-

PremElem2019

Windows 10

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

Try changing the audio setting in Preferences.

Views

71

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Jun 02, 2019 0
Adobe Community Professional ,
Jun 02, 2019

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Try changing the audio setting in Preferences.

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Jun 02, 2019 0
Community Beginner ,
Jun 04, 2019

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Thanks very much!

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Jun 04, 2019 0