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The video and mp3 files I have play perfectly using any other app, but when I import them to Elements 2019, there is no audio.
Was working fine yesterday, but not today. Tried some youtube tutorials like cleaning out cache, making a new common folder but nothing is working.
Help resolving this would be great, thank you.
Sometimes the Audio Hardware settings seem to change mysteriously. It might have to do with Windows updates. Go to Edit > Settings > Audio Hardware and try changes. I can't tell you what the choices are because it is dependent on your computer.
Thanks for reaching out. I understand you are unable to hear anything on playing media in Adobe Premiere Elements.
Looking forward to your reply.