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Hi,
The video and mp3 files I have play perfectly using any other app, but when I import them to Elements 2019, there is no audio.
Was working fine yesterday, but not today.
Tried some youtube tutorials like cleaning out cache, making a new common folder but nothing is working.
Help resolving this would be great, thank you.
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Sometimes the Audio Hardware settings seem to change mysteriously. It might have to do with Windows updates. Go to Edit > Settings > Audio Hardware and try changes. I can't tell you what the choices are because it is dependent on your computer.
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Hi Jesiah,
Thanks for reaching out. I understand you are unable to hear anything on playing media in Adobe Premiere Elements.
Looking forward to your reply.
Thanks,
Shivangi