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Bad playback [Branched from Re: Playback pausing while editing]

New Here ,
Mar 07, 2019

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I just bought 2019 and the playback (is bad)! It lags so bad. Please help!!!!

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Bad playback [Branched from Re: Playback pausing while editing]

New Here ,
Mar 07, 2019

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I just bought 2019 and the playback (is bad)! It lags so bad. Please help!!!!

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Mar 07, 2019 0
Adobe Community Professional ,
Mar 07, 2019

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Normally it (is not bad)!  This topic is old.  Please consider starting a new topic with more detail about your computer,  project and source files.  Be glad to help.

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Mar 07, 2019 0
Adobe Community Professional ,
Mar 08, 2019

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What operating system are you using? Which processor do you have with how much RAM?

What model of camcorder is your video coming from and what format and resolution is it?

When you first add your video to your timeline do you see a yellow orange "render" line above it? A render line indicates that your project settings don't match your video specs, which can result in poor performance.

RenderLine.jpg

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Mar 08, 2019 0
New Here ,
Mar 08, 2019

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I'm using a Canon G7x Mark ii and i'm shooting in 1920x1080 60fps.

On Fri, Mar 8, 2019 at 3:03 PM Steph’s D’Lux Kitchen <

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Mar 08, 2019 0
Adobe Community Professional ,
Mar 08, 2019

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OK, that says what camera you have and suggests it is a common type of footage. 

But, as Steve asked, what operating system are you using? Which processor do you have with how much RAM?  How much free disk space do you have?  Do you see the yellow line?

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Mar 08, 2019 0
New Here ,
Mar 08, 2019

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Got ahold of Adobe support and they walked me through the program. Got it now. Thank you

Sent from my iPad

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Mar 08, 2019 0
Adobe Community Professional ,
Mar 08, 2019

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It might be helpful to someone else if you describe what they found or fixed.

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Mar 08, 2019 1