Blur and Horizontal lines

New Here ,
Dec 16, 2020 Dec 16, 2020

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Can not see the videos clearly anymore. 

 

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Error or problem

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Adobe Community Professional , Dec 16, 2020 Dec 16, 2020
I will GUESS you have allowed a windows update between working and not working Do not count on Windows to be fully up to date when it comes to device drivers Go to the vendor site to be sure you have an updated driver for your graphic adapter •nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us •ATI Driver https://www.amd.com/en/support There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so ...

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Adobe Community Professional ,
Dec 16, 2020 Dec 16, 2020

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Premiere Elements version, and exactly what are you editing?

Also, what did you DO with blur and horizantal to alter what you see?

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New Here ,
Dec 16, 2020 Dec 16, 2020

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Ver 2020  had been working but now it is blurred and horizontal lines audio ok. 

Just tried 1 mov. and mp4 video same problem. 

Window 10  

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Adobe Community Professional ,
Dec 16, 2020 Dec 16, 2020

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I will GUESS you have allowed a windows update between working and not working

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver https://www.amd.com/en/support
There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

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New Here ,
Dec 25, 2020 Dec 25, 2020

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After reading some post and downloading updated drivers it's working.

It best to download drives from the manufacturer. 

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