• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't get elements and photoshop to appear on the same home screen

New Here ,
Apr 10, 2021 Apr 10, 2021

Copy link to clipboard

Copied

I purchased Photoshop Elements through Microsoft Store and Premier Elements through Adobe on line store.

 

When I launch the Photoshop Elements the Photo Editor icon appears but the Video Editor (Premier Elements) icon does not appear. When I launch Premier Elements the Photo and Video Editor icons both appear, but clicking the Photo editor prompts you to either buy the product or download the trial.

 

Is there a way to show both my purchases on the same home page?

TOPICS
Error or problem

Views

67

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 10, 2021 Apr 10, 2021

Copy link to clipboard

Copied

LATEST

Does the Microsoft version provide a serial number of the same format of digits and spacing of the Adobe version?   If so, you might try downloading the free trial and applying the serial number.   

 

Another choice might be to start an online chat with Adobe techs.   Look for Online Support in the Help menu.  It will take you to a website where you can start the chat.  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines