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Can't start Adobe Premiere Elements 9 - possible conflict with soundcard?

New Here ,
Mar 01, 2018

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I've been using Adobe Premiere Elements 9 for years, but ithe program suddenly won't start. Here's the error message:

Signature du problème :

  Nom d’événement de problème:            APPCRASH

  Nom de l’application:            Adobe Premiere Elements.exe

  Version de l’application:            9.0.0.0

  Horodatage de l'application:            4d01cdbb

  Nom du module par défaut:            SaffireAmpSim.dll

  Version du module par défaut:            0.0.0.0

  Horodateur du module par défaut:            437e11e9

  Code de l’exception:            c0000005

  Décalage de l’exception:            0000f444

  Version du système:            6.0.6000.2.0.0.768.3

  Identificateur de paramètres régionaux:            2057

  Information supplémentaire n° 1:            d42e

  Information supplémentaire n° 2:            bb798e2c47952d41cac4983b4b4b921b

  Information supplémentaire n° 3:            09f9

  Information supplémentaire n° 4:            54f57c2bd7a016d984cb71477d0868da

The Saffire program mentioned has something to do with an external soundcard I use with other programs, but I never used it with Adobe Premiere though.

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Can't start Adobe Premiere Elements 9 - possible conflict with soundcard?

New Here ,
Mar 01, 2018

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I've been using Adobe Premiere Elements 9 for years, but ithe program suddenly won't start. Here's the error message:

Signature du problème :

  Nom d’événement de problème:            APPCRASH

  Nom de l’application:            Adobe Premiere Elements.exe

  Version de l’application:            9.0.0.0

  Horodatage de l'application:            4d01cdbb

  Nom du module par défaut:            SaffireAmpSim.dll

  Version du module par défaut:            0.0.0.0

  Horodateur du module par défaut:            437e11e9

  Code de l’exception:            c0000005

  Décalage de l’exception:            0000f444

  Version du système:            6.0.6000.2.0.0.768.3

  Identificateur de paramètres régionaux:            2057

  Information supplémentaire n° 1:            d42e

  Information supplémentaire n° 2:            bb798e2c47952d41cac4983b4b4b921b

  Information supplémentaire n° 3:            09f9

  Information supplémentaire n° 4:            54f57c2bd7a016d984cb71477d0868da

The Saffire program mentioned has something to do with an external soundcard I use with other programs, but I never used it with Adobe Premiere though.

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Mar 01, 2018 0
Adobe Community Professional ,
Mar 01, 2018

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Premiere Elements 9 is so old, it may be impossible to figure out how to run it on any computer that has a more current operating system.   But, I don't see why a sound card would cause it to crash. 

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